Import members from CSV

Preview rows and correct mistakes before committing members.

Before you start

Who can do this: Club owners and staff with member-management permission.

Package: Premium by default; Member import must be enabled and released.

If the feature is not shown, ask the club owner whether it is available for your club and role.

Create the teams you need first, then open Members and choose Import members.
Choose Download template (CSV). Keep its column names, replace the example row, and use exact names from Existing team names. Leave Team empty for no team yet.
Choose your CSV file and its encoding, then choose Check CSV. The template has fixed columns; there is no column-mapping step.
Preview the rows and review validation messages and duplicates.
Correct errors in the source file and upload it again if needed.
Choose Import members only after reviewing the preview, then check the result. Import does not send access invitations; send those separately when ready.